Rodvik Finally Explains Why He Closed the JIRA

Rodvik has spoken up (buried in a thread on Sluniverse.com) about why he closed the interactive JIRA.

He seems to have been driven to it when the Slun crowd reached the point where they were darkly predicting that scripting itself would be removed from the hoi polloi as an open function, and only a select guild would get access to scripting.

He hastened to disabuse people of that notion:

Just fyi the reason is (honest) just to make it easier for us to fix bugs quicker given the problems with the way it previously was. As Oz & others have noted we will see how the changes go and make other changes if needed.

We (I) would never want to reduce or shutdown scripting. We want to give more tools and even more ways of you controlling and creating your content, not less.

We may may mistakes, perhaps even bone headed mistakes but we genuinely beleive in empowering our customers with more and more ways to be creative and (hopefully) monetize their creations. Not less.

Cheers!

Rod

So actually, that's a  total non-explanation, because he doesn't explain a lot of the reason for why searchability of others' bug reports can't be included in this very hobbled and censored JIRA just for the practical reason of having JIRAs to link to in version liner notes; to be able to see if something was done already; to look for workarounds, etc.

So the Lindens could make it so that you could file a bug, but never comment on anyone else's bug. That's awful, but it would solve that practicality problem. One could hope that by the sheer inconvenience and lack of science that resolves from this, and the deluge of duplicates, that they might cry "uncle" and put it back.

I wonder what the JIRA people think of how Linden Lab uses their product. They are probably tired of seeing the product name constantly dragged through the mud in SL discussions.

Nowhere do we get a sense of what the tipping point was for Oz -- who would have been the one to complain to Rod to "do something" and then got this -- perhaps more than he bargained for.

I gather from various comments that it was some vitriolic argument on some entry. That's crazy, because the Lindens should have far more tolerance for that than they do. They could IGNORE the debates on bugs and just look at the description at the top. Really, what's to discuss, at one level? Except everything the nerds think is merely "science" is in fact "politics" and there *is* lots to discuss, but they should develop thicker skins.

Sure, totalitarianism makes it "easier" to fix bugs -- and make the trains run on time. But what kind of society -- and code -- results?

Comments

[GreenLantern Excelsior]

This reminds me of the Abuse Report system. If someone sees a big griefer problem, they can ask other people to write ARs on it. If LL gets several ARs in a single location against a single user name, it indicates a major problem. None of the users can see anyone else's AR. With the JIRA, people used to send notices or put up sandbox signs urging others to come and vote on the issue. The discussions were usually pretty good (unless the griefers were involved), and the whole issue was discussed on a single page. Now, people will be filing separate JIRA articles that may describe the same problem in very different wording. Instead of one problem report with multiple comments, LL will have to wade through multiple problem reports and respond to each one. I'll bet the Lindens who have to write the responses aren't too happy about this change either.

[c3]

its all too late..
but at least he called us "customers"...

not some faux "community". drivel that is the mantra of web2.0

but of course when your "biz" is to "sell a fake world" then youre always going to be fcked between delusions and reality....yours and theirs.

when you buy a car.. you dont want assholes and then the voting assholes who take over the DMV.. to later classify it as a truck when you try to pay to renew it the following year.

when that happens your not a customer.. your a state slave.